Case Study

Eden Tyres & Servicing

Eden Tyres & Servicing are a local family run business that has grown to 15 retail branches across the Midlands offering MOT’s, servicing and tyres. Automatic Refreshments provides hot drinks vending to all 15 sites.

About ETS

ETS are a family run business operating MOT & Service retail branches across the Midlands with branches including Burton on Trent, Derby, Ripley, Leicester, Giltbrook and more. They also operate a wholesale tyre business delivering tyres across the UK to the trade market.

ETS approached us as they wanted a way of easily offering hot drinks to their customers at all of their branches. We sat down with the team at ETS and decided to place a hot drinks machine in the reception area of each branch which was then placed on ‘free vend’ allowing customers to help themselves to free hot drinks whilst they wait.

Our Service

Our dedicated team of vending operators visit each ETS site across the Midlands, keeping the machines clean, stocked and ready to use.

As ETS have grown in size, we’ve been pleased to be asked to install a machine in each new location they open – including their new branch in our own town of Hinckley Leicestershire.

ETS have recently decided to have their machines custom branded to really shout about their fantastic free drinks offering. We’re also pleased to say that we in turn now trust ETS to maintain our ever growing fleet of vehicles and each branch provides an excellent service.

What ETS Say

Adam and his team at Automatic Refreshments are a pleasure to deal with , They have been providing my Company (ETS) for over 10 years with vending machines and vending supplies.

From firstly providing a new machine to keeping it maintained and full of an excellent choice of hot drinks there service is superb! and highly reliable.

ETS customers are always giving us great reviews on not only our service but also the great tasting coffee in all our branches.

I would not hesitate in recommending Automatic Refreshments for great customer service with that personal touch needed.

– Matt Eden
Managing Director of Eden Tyre Sales Limited